When I scan in color the PDF won't open.


when scan document in 24-bit color or in true gray either adobe reader 10.1.4 or 11.0.4 gives me error message saying don't have permission write folder. happens no matter folder try write to. create file of pdf scan file won't open; error message says file damaged.

 

however if scan in b&w or in gray error diffusion works fine.

 

problem appeared suddently no apparent cause.

you may want talk whomever makes scanning software. don't "scan" adobe reader. use open files after fact , sounds scanner software corrupting files.



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