failed to convert file


i trying convert 1.5 mb tif file.  select file , select "convert".  after brief moment message "file failed convert"  -  no explanation or suggestion - do?

hi,

 

please try again @ https://createpdf.acrobat.com/signin.html adobe id , password if tried adobe reader.

 

if tried in web ui (above url) try use other browsers.

 

if using windows system, can print files using adobe createpdf desktop printer. 

 

how install createpdf desktop printer follows:

 

to install adobe createpdf desktop printer

  1. log https://createpdf.acrobat.com/signin.html adobe id , password
  2. select “convert pdf” tool right pane
  3. click “download createpdf desktop tool” link
  4. click “download installer” button
  5. click “adobecreatepdfdesktopprintersetup.exe” file
  6. during installation , need enter adobe id , password

 

note: if windows win 7 sp1 please may need hotfix update inetpp.dll file , see more information @

http://helpx.adobe.com/acrobat-com/kb/createpdf-desktop-printer-windows-7.html

 

hisami



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