Shared review setup - 'could not send email invitation' error


hi everyone

 

i haven't been able find else has asked issue. using acrobat x pro (on mac x10.8.4) , have 15 shared reviews setup different documents need distributed same staff, must sent individually.

 

i have setup 6 shared reviews (setup in row  1 after other) using acrobat server option, upon working on 7th @ end of setup when showing status bar, indicating uploading , sending, acrobat gave me error "could not send email invitation" , didn't setup review. have tried setting reviews 4 different files, , on 2 different computers on 2 days , still getting same error @ end of process.

 

can provide advice why may receiving error.

 

thank assistance.

 

madeline

as update, have tried using acrobat pro xi (on both mac , pc), , installed outlook update, , still giving same 'could not send email invitation error'.

 

i urgently need send these files out today (now 24 hrs on deadline), have run out of ideas of things try.

 

any thoughts on might causing problem appreciated.

 

thank you.



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