Photoshop - file name not valid


when try open photoshop, receive 2 error messages:

 

could not complete request because file name not valid

could not initialize photoshop because file name not valid.

 

i don't have issue other creative suite product.

 

i on windows 7, have tried uninstall/reinstall, have tried deleting settings directory, have tried creating firewall rule photoshop exe, , of course rebooting @ every step. i've run out of internet wisdom on one. here latest section log file:

 

11/24/13 13:27:17:105 | [info] |  |  |  | amt |  |  | 6608 | start session, library version 7.0.0.169,7.0

11/24/13 13:27:17:105 | [info] |  |  |  | amt |  |  | 6608 | initializing c:\program files\adobe\adobe photoshop cc (64 bit)\

11/24/13 13:27:17:105 | [info] |  |  |  | amt |  |  | 6608 | adobe license manager version 3.5 (build 2.0) release

11/24/13 13:27:17:106 | [info] |  |  |  | amt |  |  | 6608 | virtualization turned off

11/24/13 13:27:17:106 | [info] |  |  |  | pcdservice |  |  | 6608 | pcd service in non-threaded mode

11/24/13 13:27:17:106 | [info] |  |  |  | performance |  |  | 6608 | amtpreobtainproductlicense took 1.752982 ms

11/24/13 13:27:17:152 | [info] |  |  |  | amt |  |  | 6608 | rw check key updated !

11/24/13 13:27:17:152 | [info] |  |  |  | amt |  |  | 6608 | app product locale [0] = en_us

11/24/13 13:27:17:153 | [info] |  |  |  | config |  |  | 6608 | loading configuration c:\program files\adobe\adobe photoshop cc (64 bit)\amt\application.xml

11/24/13 13:27:17:157 | [info] |  |  |  | config |  |  | 6608 | found payload code {a349edf2-9a03-4b82-bdc0-6c2d8cd4312c}

11/24/13 13:27:17:157 | [info] |  |  |  | pcdservice |  |  | 6608 | found driver code {2d99b50e-431d-4aa8-85c1-172a6f8bcf09}

11/24/13 13:27:17:157 | [info] |  |  |  | config |  |  | 6608 | config: host app installed, using installed license configuration.

11/24/13 13:27:17:158 | [debug] |  |  |  | pcdservice |  |  | 6608 | failed read value key [flmap] in hive [photoshop-cs7-win-gm{|}all] cache : 769

11/24/13 13:27:17:158 | [warn] |  |  |  | config |  |  | 6608 | setting current license driver @ startup because no mapping found.

11/24/13 13:27:17:158 | [info] |  |  |  | config |  |  | 6608 | setting current license photoshop-cs7-win-gm [all]

11/24/13 13:27:17:158 | [info] |  |  |  | config |  |  | 6608 | payload code: {a349edf2-9a03-4b82-bdc0-6c2d8cd4312c}

11/24/13 13:27:17:158 | [info] |  |  |  | config |  |  | 6608 | driver payload code: {2d99b50e-431d-4aa8-85c1-172a6f8bcf09}

11/24/13 13:27:17:158 | [info] |  |  |  | config |  |  | 6608 | driver licensing code: photoshop-cs7-win-gm

11/24/13 13:27:17:158 | [info] |  |  |  | config |  |  | 6608 | current licensing code: photoshop-cs7-win-gm

11/24/13 13:27:17:158 | [info] |  |  |  | config |  |  | 6608 | current locale code: all

11/24/13 13:27:17:158 | [info] |  |  |  | config |  |  | 6608 | done loading configuration

11/24/13 13:27:17:158 | [info] |  |  |  | config |  |  | 6608 | setting insalled locales

11/24/13 13:27:17:158 | [info] |  |  |  | config |  |  | 6608 | changing locale "en_us" because old locale "" not in new list of installed languages

11/24/13 13:27:17:158 | [info] |  |  |  | amt |  |  | 6608 | installed locale  [0] = en_us

11/24/13 13:27:17:158 | [info] |  |  |  | amt |  |  | 6608 | reordered locale  [0] = en_us

11/24/13 13:27:17:159 | [info] |  |  |  | amt |  |  | 6608 | config: finding license info payload: {2d99b50e-431d-4aa8-85c1-172a6f8bcf09}

11/24/13 13:27:17:159 | [info] |  |  |  | amt |  |  | 6608 | config: payloadcode: {a349edf2-9a03-4b82-bdc0-6c2d8cd4312c}

11/24/13 13:27:17:159 | [info] |  |  |  | amt |  |  | 6608 | config: driver payloadcode: {2d99b50e-431d-4aa8-85c1-172a6f8bcf09}

11/24/13 13:27:17:159 | [info] |  |  |  | amt |  |  | 6608 | config: installed licensingcode: photoshop-cs7-win-gm

11/24/13 13:27:17:159 | [debug] |  |  |  | pcdservice |  |  | 6608 | no value key [adobeupdatercodev2] in hive [{a349edf2-9a03-4b82-bdc0-6c2d8cd4312c}] in master : 10

11/24/13 13:27:17:159 | [debug] |  |  |  | pcdservice |  |  | 6608 | no value key [adobeupdatercodev2] in hive [{2d99b50e-431d-4aa8-85c1-172a6f8bcf09}] in master : 10

11/24/13 13:27:17:159 | [debug] |  |  |  | pcdservice |  |  | 6608 | no value key [bridgetalkcode] in hive [{2d99b50e-431d-4aa8-85c1-172a6f8bcf09}] in master : 10

11/24/13 13:27:17:160 | [debug] |  |  |  | pcdservice |  |  | 6608 | no value key [iso_tagging_disabled] in hive [photoshop-cs7-win-gm] in master : 10

11/24/13 13:27:17:160 | [debug] |  |  |  | pcdservice |  |  | 6608 | no value key [eula] in hive [{2d99b50e-431d-4aa8-85c1-172a6f8bcf09}] in master : 10

11/24/13 13:27:17:160 | [debug] |  |  |  | pcdservice |  |  | 6608 | no value key [registration] in hive [{2d99b50e-431d-4aa8-85c1-172a6f8bcf09}] in master : 10

11/24/13 13:27:17:160 | [debug] |  |  |  | pcdservice |  |  | 6608 | no value key [registration] in hive [{a349edf2-9a03-4b82-bdc0-6c2d8cd4312c}] in master : 10

11/24/13 13:27:17:160 | [debug] |  |  |  | pcdservice |  |  | 6608 | no value key [growl] in hive [{2d99b50e-431d-4aa8-85c1-172a6f8bcf09}] in master : 10

11/24/13 13:27:17:160 | [debug] |  |  |  | pcdservice |  |  | 6608 | no value key [growl] in hive [{a349edf2-9a03-4b82-bdc0-6c2d8cd4312c}] in master : 10

11/24/13 13:27:17:160 | [debug] |  |  |  | pcdservice |  |  | 6608 | no value key [eulaforpassive] in hive [photoshop-cs7-win-gm] in master : 10

11/24/13 13:27:17:160 | [debug] |  |  |  | pcdservice |  |  | 6608 | no value key [eulaforpassive] in hive [photoshop-cs7-win-gm] in master : 10

11/24/13 13:27:17:160 | [debug] |  |  |  | pcdservice |  |  | 6608 | no value key [updates] in hive [{2d99b50e-431d-4aa8-85c1-172a6f8bcf09}] in master : 10

11/24/13 13:27:17:160 | [debug] |  |  |  | pcdservice |  |  | 6608 | no value key [updates] in hive [{a349edf2-9a03-4b82-bdc0-6c2d8cd4312c}] in master : 10

11/24/13 13:27:17:160 | [debug] |  |  |  | pcdservice |  |  | 6608 | no value key [suitefeaturecount] in hive [photoshop-cs7-win-gm] in master : 10

11/24/13 13:27:17:160 | [info] |  |  |  | amt |  |  | 6608 | application can serialized (non passive app).

11/24/13 13:27:17:161 | [debug] |  |  |  | pcdservice |  |  | 6608 | failed read value key [licensedlocales] in hive [photoshop-cs7-win-gm{|}licloc] cache : 769

11/24/13 13:27:17:163 | [debug] |  |  |  | pcdservice |  |  | 6608 | no value key [sn] in hive [v6{}creativecloudteam-1.0-win-gm{|}en_us] in cache : 519

11/24/13 13:27:17:163 | [debug] |  |  |  | config |  |  | 6608 | no en_us licensed serial number found in v6{}creativecloudteam-1.0-win-gm

11/24/13 13:27:17:163 | [info] |  |  |  | config |  |  | 6608 | setting current license v6{}creativecloudteam-1.0-win-gm [all]

11/24/13 13:27:17:164 | [info] |  |  |  | config |  |  | 6608 | enigma data found slcache

11/24/13 13:27:17:164 | [info] |  |  |  | config |  |  | 6608 | ssc leid dir not found: c:\program files (x86)\common files\adobe\ssc\v6{}creativecloudteam-1.0-win-gm

11/24/13 13:27:17:164 | [info] |  |  |  | config |  |  | 6608 | ssc leid dir not found: c:\program files (x86)\common files\adobe\ssc\v6{}creativecloudteam-1.0-win-gm

11/24/13 13:27:17:165 | [warn] |  |  |  | config |  |  | 6608 | no resource directory found domain __lic_resource__

11/24/13 13:27:17:165 | [info] |  |  |  | config |  |  | 6608 | ssc leid dir not found: c:\program files (x86)\common files\adobe\ssc\v6{}creativecloudteam-1.0-win-gm

11/24/13 13:27:17:165 | [info] |  |  |  | config |  |  | 6608 | ssc leid dir not found: c:\program files (x86)\common files\adobe\ssc\v6{}creativecloudteam-1.0-win-gm

11/24/13 13:27:17:165 | [warn] |  |  |  | config |  |  | 6608 | no resource directory found domain __lic_resource__

11/24/13 13:27:17:165 | [debug] |  |  |  | pcdservice |  |  | 6608 | no value key [expirationdate] in hive [photoshop-cs7-win-gm] in master : 10

11/24/13 13:27:17:166 | [debug] |  |  |  | pcdservice |  |  | 6608 | failed read value key [epic_app_618] in hive [v6{}creativecloudteam-1.0-win-gm] master : 5

11/24/13 13:27:17:166 | [info] |  |  |  | amt |  |  | 6608 | application running subscription license.

11/24/13 13:27:17:166 | [info] |  |  |  | amt |  |  | 6608 | subsequent launch (serial [94070940996715239174]).

11/24/13 13:27:17:166 | [info] |  |  |  | amt |  |  | 6608 | application state initialized.  obtaining product license.

11/24/13 13:27:17:166 | [info] |  |  |  | amt |  |  | 6608 | obtaining client features cache.

11/24/13 13:27:17:167 | [debug] |  |  |  | pcdservice |  |  | 6608 | failed feature status hive [v6{}creativecloudteam-1.0-win-gm{|}all]: 519

11/24/13 13:27:17:167 | [debug] |  |  |  | pcdservice |  |  | 6608 | failed feature status hive [v6{}creativecloudteam-1.0-win-gm{|}all]: 519

11/24/13 13:27:17:167 | [info] |  |  |  | amt |  |  | 6608 | obtaining client product info cache.

11/24/13 13:27:17:167 | [debug] |  |  |  | pcdservice |  |  | 6608 | no value key [expirationdate] in hive [photoshop-cs7-win-gm] in master : 10

11/24/13 13:27:17:168 | [debug] |  |  |  | pcdservice |  |  | 6608 | failed read value key [enable_guest] in hive [v6{}creativecloudteam-1.0-win-gm] master : 5

11/24/13 13:27:17:168 | [debug] |  |  |  | pcdservice |  |  | 6608 | no value key [expirationdate] in hive [photoshop-cs7-win-gm] in master : 10

11/24/13 13:27:17:168 | [info] |  |  |  | amt |  |  | 6608 | running in prov_app

11/24/13 13:27:17:168 | [debug] |  |  |  | pcdservice |  |  | 6608 | no value key [euladelay] in hive [{2d99b50e-431d-4aa8-85c1-172a6f8bcf09}] in master : 10

11/24/13 13:27:17:168 | [debug] |  |  |  | pcdservice |  |  | 6608 | no value key [euladelay] in hive [{2d99b50e-431d-4aa8-85c1-172a6f8bcf09}] in master : 10

11/24/13 13:27:17:168 | [debug] |  |  |  | pcdservice |  |  | 6608 | no value key [mediatag] in hive [{2d99b50e-431d-4aa8-85c1-172a6f8bcf09}] in master : 10

11/24/13 13:27:17:168 | [info] |  |  |  | config |  |  | 6608 | no media tag found payload {2d99b50e-431d-4aa8-85c1-172a6f8bcf09}

11/24/13 13:27:17:168 | [info] |  |  |  | config |  |  | 6608 | using default media policy ret

11/24/13 13:27:17:169 | [info] |  |  |  | uiswitch |  |  | 6608 | eula has been accepted.

11/24/13 13:27:17:169 | [info] |  |  |  | amt |  |  | 6608 | subsequent launch. deferring services.

11/24/13 13:27:17:169 | [info] |  |  |  | performance |  |  | 6608 | amtobtainproductlicense took 58.461796 ms

11/24/13 13:27:19:181 | [info] |  |  |  | amt |  |  | 4976 | looking alternate serial if any.

11/24/13 13:27:19:181 | [debug] |  |  |  | pcdservice |  |  | 4976 | no value key [sn] in hive [v6{}creativecloudteam-1.0-win-gm{|}en_us] in cache : 519

11/24/13 13:27:19:182 | [info] |  |  |  | amt |  |  | 4976 | found serial = 940709409967152391742121

11/24/13 13:27:19:182 | [info] |  |  |  | amt |  |  | 4976 | amtplugplug : licensing information

11/24/13 13:27:19:182 | [info] |  |  |  | amt |  |  | 4976 | looking alternate serial if any.

11/24/13 13:27:19:182 | [debug] |  |  |  | pcdservice |  |  | 4976 | no value key [sn] in hive [v6{}creativecloudteam-1.0-win-gm{|}en_us] in cache : 519

11/24/13 13:27:19:182 | [info] |  |  |  | amt |  |  | 4976 | found serial = 940709409967152391742121

11/24/13 13:27:19:182 | [info] |  |  |  | amt |  |  | 4976 | plugplug : adobeid has been created or sn no saas bit

11/24/13 13:27:19:182 | [info] |  |  |  | amt |  |  | 4976 | plugplug : can go online returned true

11/24/13 13:27:19:182 | [info] |  |  |  | amt |  |  | 4976 | amtplugplug : getting adobeid / timestamp map

11/24/13 13:27:19:182 | [info] |  |  |  | amt |  |  | 4976 | amtplugplug : preparing response getproductlicenseinfo

11/24/13 13:27:19:185 | [info] |  |  |  | performance |  |  | 4976 | amtplugplugrequest took 3.381229 ms

11/24/13 13:27:19:185 | [info] |  |  |  | amt |  |  | 4976 | looking alternate serial if any.

11/24/13 13:27:19:185 | [debug] |  |  |  | pcdservice |  |  | 4976 | no value key [sn] in hive [v6{}creativecloudteam-1.0-win-gm{|}en_us] in cache : 519

11/24/13 13:27:19:185 | [info] |  |  |  | amt |  |  | 4976 | found serial = 940709409967152391742121

11/24/13 13:27:19:185 | [info] |  |  |  | amt |  |  | 4976 | amtplugplug : licensing information

11/24/13 13:27:19:185 | [info] |  |  |  | amt |  |  | 4976 | looking alternate serial if any.

11/24/13 13:27:19:185 | [debug] |  |  |  | pcdservice |  |  | 4976 | no value key [sn] in hive [v6{}creativecloudteam-1.0-win-gm{|}en_us] in cache : 519

11/24/13 13:27:19:185 | [info] |  |  |  | amt |  |  | 4976 | found serial = 940709409967152391742121

11/24/13 13:27:19:185 | [info] |  |  |  | amt |  |  | 4976 | plugplug : adobeid has been created or sn no saas bit

11/24/13 13:27:19:185 | [info] |  |  |  | amt |  |  | 4976 | plugplug : can go online returned true

11/24/13 13:27:19:185 | [info] |  |  |  | amt |  |  | 4976 | amtplugplug : getting adobeid / timestamp map

11/24/13 13:27:19:185 | [info] |  |  |  | amt |  |  | 4976 | amtplugplug : preparing response getproductlicenseinfo

11/24/13 13:27:19:185 | [info] |  |  |  | performance |  |  | 4976 | amtplugplugrequest took 0.686430 ms



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