Illustrator CS5 se cierra cuando intento guardar


voy archivo, apreto guardar o guardar como, y de la nada, se cierra. solo eso, no se pega, no aparece ningún mensaje, nada. se cierra y no se guarda. ojalá alguien sepa la solución, gracias.

\

podrías indicar por favor si esto te ha empezado ocurrir ahora, no te pasaba antes, si has hecho algun cambio en el ordenador o algun software,...

 

es en windows o en mac?

 

qué versión exacta de illustrator es? pulsa en acerca de (menú ayuda en pc)

 

tienes instalada o configurada alguna impresora?



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