Import error with iPhone 5S


i've been trying import photos iphone 5s, have done same phone, , i'm getting error message saying files not read. detects photos on iphone (though shows generic jpg thumbnail, not preview of picture) fails import. ideas? have turned off , on.

 

richard

 

ps i'm not being allowing attach screenshots here reason

what's actual error you're getting , version of lightroom? used lr 5.2 , iphone 5s successfully.



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