Problems with my subscription


after problem bank need update billing information.

i did, twice, , adobe has not yet taken last month , account in state of "trial 1 month"

i not want cut , having renew subscription. want pay , continue subscription.

what should solve problem?

hi serge herbiet-sovet,

 

please refer kb: http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html , try update billing information.

 

contact our chat support in case of further issue.

 

regards,

romit sinha



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