CC for Teams Acrobat XI Pro asks for licence number


hi! please me, i'm getting desperate!

 

i have valid creative cloud teams account. still acrobat xi pro claims evaluation period over, , asks licence number. quite annoying! have tried advices here in forums:

 

- reinstalled acrobat.

- updated acrobat latest version.

- signed out other cc application, signed in again acrobat.

 

...but problem returns every time. way, cc installed on clean win 7 installation, there should no traces earlier versions of adobe software.

 

i have read many forum messages on subject, adobe should address problem immediately. not getting paying for, long applications in cc don't work.

 

h. kleppe

there different procedures installation of acrobat under cc , not familiar them. several folks have been asking recently. best ask in cc forum.



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