Creative cloud desktop failed to install on Mac OS


hello,

 

i have seat needs use creative cloud job. cannot install creative cloud application , when trying afresh, gets error "unable install creative cloud please close active adobe applications , retry installation" message via dmg image installer file. there no other or active adobe application on imac , no adobe application running anywhere on machine.

 

imac os x 10.8.5, 2.9ghz.

 

the problem reoccurs after navigating applications/utilities folder , putting folders adobe application manager folder , creative cloud trash , emptying it. navigating library/application support/adobe/oobe folder , renaming oobe.old, again downloading creative cloud desktop url https://creative.adobe.com/products/creative-cloud , trying again install it.

 

despite of this, same "unable install creative cloud please close active adobe applications , retry installation" message prompt comes , installation of creative cloud application abandoned.

 

this frustrating experience. workaround appliaction installed can on work possible?

 

paul

branching new discussion previous discussion regarding windows.



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