runtime error R6025 when closing adobe captivate 6 or 7


everytime close captivate on system running win 8.1 (did previous version of windows, too), runtime error r6025 pure virtual function.  resolujtions error appreciated.

hi there,

 

welcome adobe community.

 

this because of corrupt preferences.

 

we try recreate preferences, delete customizations in workspace. not delete preferences folder can back.

 

in order recreate preferences, please following.

 

  • save project.
  • close captivate
  • windows 8: c:\users\[user name]\appdata (hidden folder)\local\adobe\adobe captivate 7 folder
  • rename captivate 7 folder anything.
  • launch captivate , test project.

 

hope helps!

 

thanks!



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