Error A12E6 Solved for Mac OS X!!


i have been struggling common error code of a12e6 during installation of adobe's creative cloud desktop app, required in order use of creative cloud saas services , applications.

 

having been frustrated lack of knowledge provided adobe support, getting nowhere. cryptic error no specific cause. however, when paid , downloaded adobe acrobat xi professional, tried install , got far more specific error installer. acrobat installer failed because mac os x drive formatted case-sensitive volume. adobe's products not function on such drives, makes sense since microsoft pc-based, offers no support case sensitivity on fat or ntfs volumes.

 

to correct issue, make timecapsule backup of entire mac os x system. reboot mac while holding down command-r can recovery mode. launch disk utility. select startup disk , choose erase tab. change format "journaled" or "journaled encrypted" don't choose either of case-sensitive options.

 

now, click erase button , drive formatted without case-sensitivity.

 

close disk utility , return restore menu. here, choose option reinstalling operating system. let run , complete.

 

when restarts, follow onscreen instructions until migration assistant. on screen, choose option lets transfer settings time machine backup. follow instructions until find time machine backup made following instructions above. migrate whatever settings time machine backup like, , begin migration.

 

when completes, drive setup compatible format adobe's products can use, including creative cloud.

 

i hope adobe publishes article support staff. none of support technicians knew how solve problem, , didn't know case-sensitive drive formats incompatible adobe products.

 

i hope post helps others find frustrated difficult problem.

 

thanks!

 

amrit k.



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