CreativeCloud App reports: "Not connected to Internet"


hi,

 

we've installed creative cloud win7-64bit laptop.  starting cc, reports "not connected internet" & won't allow login.

 

internet "connected" - no problems accessing website (eg google).

 

laptop connected directly adsl internet (no corporate settings/network/proxy involved).

 

very puzzled.  can (please)??

moving discussion creative cloud download & install forum.

 

simonkirkland please see sign in, activation, or connection errors | cc, cs6, cs5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html information on how resolve current difficulties.



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