serial number problems


i purchased photoshop elements 12.  trying set program on computer adobe not accept 30-digit serial number.  space apparently accepts 29 digits!  do? 

 

thanks can me!

 

kay

if have 30 digit number, it's not pse serial number. pse serial number 24 digits, beginning 1057. have redemption code instead. explains how serial number code:

 

http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html



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