Lightroom CC unable to start


i ordered cc photographers, downloaded , installed photoshop , lightroom.

 

photoshop started okay, although seems run compared cs6 version. light room won't start @ all. each time try, message:

 

---------------------------

lightroom.exe - application error

---------------------------

the application unable start correctly (0xc000007b). click ok close application.

---------------------------

ok  

---------------------------

 

i closed down , rebooted system twice, makes no difference. computer is:

  1. dell xps desktop i7 processor
  2. 12 gb ram
  3. 1 tb hard drive plus second drive photos, plus external "my book" drive
  4. windows 7 os 64-bit up-to-date.

 

any ideas next? can't work without lightroom.

 

thanks,

ed

googling problem, found this solution adobe help. first solution offered – installing new dlls – work me.

 

ed



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