Problem with updating card information


i've gotten new debit card , having problems updating billing information.  cc account created previous debit card.  new debit card of exact same type, visa, but, of course new number.  however, when try update card information tells me new card not of accepted type.  doesn't make sense me because card, stated, visa , same previous card purchased account.  else having problem or can me?  thanks.

it happening me too.

the difference mine mastercard. card not of accepted type message.

chatting indian support guy unsuccesful, after 30 minutes, he/she able decide, "your account active"... congratulations. when asked next,, promised called colleague next business day. 4 days ago... today called local support number, , turns out it's distributor without ability in topic. not want call international support number, spend n+10 minutes on phone inferior helpdesk person find out again, "oooh yes, account alive".

@ameredith - sorted out somehow?



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