payment update


when try change creditcard, receive message 'we're sorry seems wrong our end. please try again later.'

yesterday called (211903967) - have 2 different accounts, same problem. told new credit card declined.

but check @ our bank today, learned there nothing wrong card.

hi lepeke,

 

i reproducing steps mentioned in http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html

 

clear browser cache or try different

browser, such chrome, , sign in your creative cloud account to update information.

still need help? contact

 

regards,

 

rajshree

 

 



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