Just purchased Adobe XI pro, registered serial number but....
when try open adobe file request enter serial number again , there no choices xi pro purchased
hi drmaryz
as have purchased upgrade version of acrobat xi pro during installation prior version of acrobat pro (x or 9) installed on computer. if don't have prior version installed asked enter serial number. checked account couldn't see prior registrations of acrobat pro. please confirm if have prior version or upgrade version perhaps purchased in error , require full version.
kind regards
bev
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