Photoshop update (of CS6) terminates in error.

i enrolled in cc monthly plan photoshop , downloaded photoshop cc. both photoshop cs6 , photoshop cc work fine, though different.

adobe updater informs me update available photoshop cs6. when try update, process terminates error message after half download completed.

i same notice same result photoshop extension manager, shown avialble update.

each failure accompanied message, "some components of following products not updated successfully." , icons ps cs6 , ps extension manager shown.

i have copies of log files both, neither

1. what? i've tried several times.

2. there point in updating ps cs6 if have photoshop cc installed?

it seems error coming due exman failure. ps must updated now, verify same ps->about photoshop.

try installing exman here:

after successful installation try updating again through help->update.

if still exists exman issue please provide following logs.

you can find them at:

exman installer logs

for mac:

library\logs\adobe\installer

aam logs

/volumes/%volume name%/users/%username%/library/application support/adobe/aamupdater/1.0

you can zip files , send through mail. in finding root cause.

regards,
ashutosh

More discussions in Photoshop General Discussion

adobe

Rspec