CC PS problem


hi,

 

i signed cc , paid. tried download ps constant spinning blu ewheel. os 10.9. macbook pro. 2 hours of far , no sense of happening. no download pending visuals. nothing. do?

 

s

hi s.a.k,

 

are on managed network?

 

navigate ~/library/application support/adobe/oobe/opm.db , trash it. launch cc desktop , try download ps.( http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html). if still same error then:

 

please navigate applications/utilities/adobe installers , uninstall cc desktop there.

 

navigate library/application support/adobe , rename oobe oobe.old. download cc desktop , try installing photoshop again.

 

you may try direct download: http://prodesigntools.com/adobe-cc-direct-download-links.html.

 

kindly follow important instructions before download.

 

regards,

romit sinha



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