Prelude crashes on ingest


having trouble prelude. keeps crashing on injest. updates might missing? else issue. using windows 7 pro os.

 

message edited by: kevin monahan reason: more descriptive title better search purposes

hi -

 

the current version prelude 2.1 – match version?

 

also, can tell me more scenario around crash: such format using, media ingesting , ingesting to, settings using part of ingest workflow (are transcoding, selecting multiple destinations, etc).

 

with information can try reproduce or isolate cause.

 

thanks!

michael



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